Search result for 'customer complaints'

RBI Governor Sanjay Malhotra calls for an end to repeated KYC document requests by banks, citing inconvenience to customers. He also stresses the importance of complaint redressal and using AI for...

The RBI Ombudsman Scheme disposed of 95.1% of complaints received in FY24, with a focus on digital grievance redress and consumer protection.

The SWAMIH investment fund, aimed at debt financing of stressed housing projects, has completed 50,000 homes since its inception in 2019.

IndiGo challenges a survey ranking it low on punctuality, claiming it consistently scores high. The airline criticizes the survey's methodology and sample size.

S&P Global Ratings forecasts India's economy to expand between 6.5-7% annually until 2027, driven by infrastructure spending and private consumption. The agency also expects strong asset...

Kanalytics's Krumour dashboard helps listed companies comply with Sebi's market rumour rules, offering tools to track and manage rumours across media platforms.

RBI Deputy Governor flags risks of relying on single vendors for services, citing Microsoft outage. He also warns about lack of customer redressal mechanisms among lending service providers.

A new report by Kearney and Amazon Pay predicts India's retail digital payments will double to USD 7 trillion by 2030, driven by increasing adoption of UPI and other digital payment methods.

Akasa Air CEO Vinay Dube says the aviation market is large enough for the airline to succeed, despite competition. The airline is focusing on service excellence, cost leadership, and expansion.

Ford recalls over 456,000 Bronco Sport and Maverick vehicles due to a battery detection issue that can cause loss of drive power, increasing crash risks. Dealers will recalibrate the impacted...

Maruti Suzuki aims to boost exports, reaching 3 lakh units in FY25 and 8 lakh by 2030, driven by new model launches and enhanced distribution networks.

Mutual fund investor grievances decreased to 485 in the first half of FY24, highlighting the industry's focus on service quality and transparency. Learn more about the decline and key factors.

The Reserve Bank of India has observed an increase in customer complaints against credit information companies (CICs) and has raised concerns about their conduct.