IndiGo Cancels Flights: Crew Shortage Disrupts Travel

Mumbai, Dec 4 (PTI) Domestic carrier IndiGo has cancelled over 180 flights from three major airports on Thursday, as the Gurugram-based airline struggles to secure the required crew to operate its flights in the wake of new flight-duty and rest-period norms for pilots.

"IndiGo has cancelled over 180 flights on Thursday at three airports-Mumbai, Delhi and Bengaluru," a source told PTI.

While the number of cancellations at Mumbai airport stands at 86 (41 arrivals and 45 departures) for the day, at Bengaluru, 73 flights have been cancelled, including 41 arrivals, the source said.

Besides, it had cancelled as many as 33 flights at Delhi Airport for Thursday, the source said, adding, "The number of cancellations is expected to be higher by the end of the day."

The airline's On-Time Performance (OTP) nosedived to 19.7 per cent at six key airports -- Delhi, Mumbai, Chennai, Kolkata, Bengaluru and Hyderabad -- on December 3, as it struggled to get the required crew to operate its services, down from almost half of December 2, when it was 35 per cent.

"IndiGo has been facing acute crew shortage since the implementation of the second phase of the FDTL (Flight Duty Time Limitations) norms, leading to cancellations and huge delays in its operations across the airports," a source had told PTI on Wednesday.

DGCA has already said it is investigating IndiGo flight disruptions and has asked the airline to submit the reasons for the current situation, as well as its plans to reduce flight cancellations and delays.

It may be mentioned here that the pilots' body Federation of Indian Pilots (FIP) has alleged that IndiGo, despite getting a two-year preparatory window before the full implementation of new flight duty and rest period norms for cockpit crew, "inexplicably" adopted a "hiring freeze."

FIP said it has urged the safety regulator, DGCA, not to approve airlines' seasonal flight schedules unless they have adequate staff to operate their services "safely and reliably" in accordance with the New Flight Duty Time Limitations (FDTL) norms.

In a letter to the Directorate General of Civil Aviation (DGCA) late Wednesday, FIP urged the DGCA to consider re-evaluating and reallocating slots to other airlines, which have the capacity to operate them without disruption during the peak holiday and fog season if IndiGo continues to "fail in delivering on its commitments to passengers due to its own avoidable staffing shortages.