Amazon Pay Launches Sign Language KYC - Inclusive Payments

Mumbai, Dec 1 (PTI) Amazon Pay has rolled out an initiative that enables two-way video communication in sign language between Amazon Pay employees and customers.


The goal is to make the KYC process effortless for those who rely on sign language, and making digital payments more inclusive.

"We recognize that improving accessibility of Amazon services for people with disabilities is a cause that deserves attention, and through our sign-language video KYC initiative, we want to put into sharp focus the kind of thoughtful changes that can be made to help people with disabilities," Amazon Stores India, Japan and Emerging Markets Vice President, People Experience and Technology, Deepti Varma said.