Fusion CX Acquires US BPO Firm, Expands Telecom & Utilities Presence
By Rediff Money Desk, Kolkata Jan 09, 2025 16:10
Kolkata-based Fusion CX acquires S4 Communications, a US-based BPO firm, to boost its presence in telecom and utilities sectors. The deal adds over 900 employees and strengthens Fusion CX's global reach.
Kolkata, Jan 9 (PTI) Kolkata-based customer experience outsourcing firm Fusion CX on Thursday announced the acquisition of S4 Communications, a US-based provider of business process outsourcing (BPO) services with operations in America and the Philippines, in a deal whose value was not disclosed.
Fusion CX, a closely held company contemplating a future initial public offering (IPO), is consolidating its position across all verticals.
The acquisition combines S4 Communications' expertise in serving clients across the telecom and utilities industries with Fusion CX's advanced technologies, the company said in a statement.
S4 Communications reported revenue of USD 23.5 million in 2024, it said.
With this acquisition, Fusion CX's headcount will increase by over 900 employees in Houston, Texas, and the Philippines, taking its global team strength to over 20,000 professionals operating from more than 40 centres across North America, Latin America, India, Europe, Middle East, and Africa (EMEA), and Southeast Asia.
The deal strengthens Fusion CX's presence in the telecom and utilities verticals and adds some of the most prominent telecom brands in the US as clients, the statement added.
Fusion CX, a closely held company contemplating a future initial public offering (IPO), is consolidating its position across all verticals.
The acquisition combines S4 Communications' expertise in serving clients across the telecom and utilities industries with Fusion CX's advanced technologies, the company said in a statement.
S4 Communications reported revenue of USD 23.5 million in 2024, it said.
With this acquisition, Fusion CX's headcount will increase by over 900 employees in Houston, Texas, and the Philippines, taking its global team strength to over 20,000 professionals operating from more than 40 centres across North America, Latin America, India, Europe, Middle East, and Africa (EMEA), and Southeast Asia.
The deal strengthens Fusion CX's presence in the telecom and utilities verticals and adds some of the most prominent telecom brands in the US as clients, the statement added.
Source: PTI
Read More On:
DISCLAIMER - This article is from a syndicated feed. The original source is responsible for accuracy, views & content ownership. Views expressed may not reflect those of rediff.com India Limited.
You May Like To Read
TODAY'S MOST TRADED COMPANIES
- Company Name
- Price
- Volume
- Vodafone Idea L
- 8.83 (+ 4.99)
- 50092508
- AvanceTechnologies
- 0.70 ( -1.41)
- 10807990
- GTL Infrastructure
- 1.74 (+ 0.58)
- 8711479
- Srestha Finvest
- 0.66 (+ 3.13)
- 8416612
- Vakrangee
- 15.92 (+ 4.94)
- 8023140
MORE NEWS

EIL Eyes Nuclear Expansion & Overseas Growth
Engineers India Ltd (EIL) is expanding into nuclear projects and boosting its overseas...
NATCO Pharma Shares Plunge 20% After Q3...
NATCO Pharma shares tumbled 20% on Thursday after the company reported a 37.75% decline...

Chevron Invests USD 1 Billion in India...
Chevron is establishing a USD 1 billion engineering and innovation center in Bengaluru,...