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Ikea India Introduces 365-Day Exchange & Return Policy

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By Rediff Money Desk, New Delhi   Sep 16, 2024 21:30

Ikea India has introduced a new 365-day exchange and return policy for its customers, making shopping more convenient and flexible. The policy covers furniture and accessories, allowing customers to test products at home.
Ikea India Introduces 365-Day Exchange & Return Policy
New Delhi, Sep 16 (PTI) Leading furniture retailer and home solution provider Ikea India on Monday announced introduction of a 365 days exchange and return policy for its consumers making its shopping experience even more convenient and flexible.

Now products, including home furniture and furnishing accessories can be exchanged or returned to IKEA, either in their original packaging or assembled, allowing customers to test and try them at home for fit, comfort, and functionality, said a statement.

"With the new 'Change of Mind' policy that covers exchange and returns, IKEA is set to take its customer satisfaction and trust a notch above," said Ikea India, a subsidiary of Swedish furniture retailer Ikea.

Adosh Sharma, Country Commercial Manager, Ikea, said, "Our goal is to make exchange and returns as seamless and convenient as possible, so they can focus on what truly matters -- building a home they love." PTI KRH







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Source: PTI
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