IndiGo Flight Boarding Error: Standby Passenger Boarded in Place of Confirmed Ticket Holder
By Rediff Money Desk, New Delhi May 21, 2024 17:54
IndiGo flight from Mumbai to Varanasi experienced a security lapse where a standby passenger boarded instead of a confirmed ticket holder. The passenger was deboarded before takeoff due to an error in the boarding process.
![IndiGo Flight Boarding Error: Standby Passenger Boarded in Place of Confirmed Ticket Holder](https://im.rediff.com/money/2021/mar/18mumbai-airport.jpg)
Photograph: Rajesh Karkera/Rediff.com
New Delhi, May 21 (PTI) In an apparent security lapse, a standby passenger in place of a confirmed ticket holder boarded the Varanasi-bound IndiGo flight at the Mumbai airport on Tuesday and was later deboarded before the plane took off.
Generally, an airline staff who can take a flight in case there is a vacant seat is referred to as a standby passenger.
In a statement, IndiGo said there was an error during the passenger boarding process of 6E 6543 from Mumbai to Varanasi, wherein a standby passenger was allotted a seat reserved for a confirmed passenger.
"The error was noticed prior to the departure of the aircraft, and the standby passenger was de-boarded. This led to a slight delay in the departure of the aircraft," the airline said.
Further, IndiGo said it will take all measures to strengthen its operational processes.
Generally, an airline staff who can take a flight in case there is a vacant seat is referred to as a standby passenger.
In a statement, IndiGo said there was an error during the passenger boarding process of 6E 6543 from Mumbai to Varanasi, wherein a standby passenger was allotted a seat reserved for a confirmed passenger.
"The error was noticed prior to the departure of the aircraft, and the standby passenger was de-boarded. This led to a slight delay in the departure of the aircraft," the airline said.
Further, IndiGo said it will take all measures to strengthen its operational processes.
Source: PTI
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