TRAI Warns of Fraudulent Calls: Don't Fall Prey
By Rediff Money Desk, New Delhi Aug 21, 2024 18:12
TRAI warns of fraudulent calls threatening mobile number disconnection. The regulator clarifies it doesn't initiate such communication and advises users to be vigilant.
![TRAI Warns of Fraudulent Calls: Don't Fall Prey](https://im.rediff.com/money/2020/aug/02telecom.jpg)
Illustration: Dominic Xavier/Rediff.com
New Delhi, Aug 21 (PTI) Telecom regulator TRAI on Wednesday warned the public not to fall prey to fraudulent calls being made in its name, where users are threatened with mobile number disconnection and asked to give certain personal information.
The Telecom Regulatory Authority of India (TRAI) made it clear that it does not initiate communication with customers regarding mobile number disconnection through messages or otherwise, not has it authorised any third-party agency to do so.
"Therefore, any form of communication (call, message, or notice) claiming to be from TRAI and threatening mobile number disconnection should be considered a potential fraudulent attempt and must not be entertained," TRAI said in a release.
The disconnection of any mobile number due to billing, KYC or misuse if any, is done by the respective Telecom Service Provider (TSP).
TRAI advised citizens to be vigilant and not to panick or fall prey to suspected fraudsters.
"They are further advised to cross-verify such calls by contacting the authorised call centers or customer service centers of the respective TSP," TRAI said.
The regulator said it was brought to its notice that lot of pre-recorded calls are being made to the citizens claiming to be from TRAI, where users are threatened that their numbers will be blocked soon, and their personal information are sought.
"TRAI does not initiate communication with customers regarding mobile number disconnection through messages or otherwise. TRAI has not authorised any third-party agency to contact customers for such purposes," it said.
To prevent the misuse of telecom resources for cybercrime and financial fraud, citizens are encouraged to report suspected fraudulent communications through the Chakshu facility on the Department of Telecom's Sanchar Saathi platform.
The Telecom Regulatory Authority of India (TRAI) made it clear that it does not initiate communication with customers regarding mobile number disconnection through messages or otherwise, not has it authorised any third-party agency to do so.
"Therefore, any form of communication (call, message, or notice) claiming to be from TRAI and threatening mobile number disconnection should be considered a potential fraudulent attempt and must not be entertained," TRAI said in a release.
The disconnection of any mobile number due to billing, KYC or misuse if any, is done by the respective Telecom Service Provider (TSP).
TRAI advised citizens to be vigilant and not to panick or fall prey to suspected fraudsters.
"They are further advised to cross-verify such calls by contacting the authorised call centers or customer service centers of the respective TSP," TRAI said.
The regulator said it was brought to its notice that lot of pre-recorded calls are being made to the citizens claiming to be from TRAI, where users are threatened that their numbers will be blocked soon, and their personal information are sought.
"TRAI does not initiate communication with customers regarding mobile number disconnection through messages or otherwise. TRAI has not authorised any third-party agency to contact customers for such purposes," it said.
To prevent the misuse of telecom resources for cybercrime and financial fraud, citizens are encouraged to report suspected fraudulent communications through the Chakshu facility on the Department of Telecom's Sanchar Saathi platform.
Source: PTI
DISCLAIMER - This article is from a syndicated feed. The original source is responsible for accuracy, views & content ownership. Views expressed may not reflect those of rediff.com India Limited.
You May Like To Read
TODAY'S MOST TRADED COMPANIES
- Company Name
- Price
- Volume
- Rajnish Wellness
- 4.71 (+ 8.28)
- 45124381
- Sunshine Capital
- 2.21 ( -3.07)
- 28588225
- Alstone Textiles
- 0.86 (+ 2.38)
- 22181147
- AvanceTechnologies
- 0.96 ( -1.03)
- 21278720
- GTL Infrastructure
- 2.79 ( -0.71)
- 19450663
MORE NEWS
Mohammedan Sporting ISL Debut in Jeopardy:...
Mohammedan Sporting's ISL debut is in jeopardy as a dispute with investors Bunkerhill...
![Premier Energies...](https://im.rediff.com/80-80/money/2016/jul/26solar3.jpg)
Premier Energies IPO: Rs 846 Crore Raised from...
Premier Energies, a solar cell and module manufacturer, raised Rs 846 crore from anchor...
Neogrowth Disburses Rs 650 cr to Women-Led...
Neogrowth, a digital lender, has disbursed Rs 650 crore to women-led businesses in...