Search result for 'quality assurance (qa)'

HGS launches Interaction Intelligence, an AI solution transforming customer service QA into a strategic asset. Analyze interactions across channels.

Zendesk strengthens its workforce management capabilities with the acquisition of AI-powered quality management platform Klaus, expanding its WEM solutions. Learn more.

The USFDA issued a warning letter to Intas Pharmaceuticals for manufacturing violations, including CGMP violations, at its Ahmedabad plant. The agency found that the company failed to maintain...